SGD $15.00 for each order
SGD $250.00 and above
Complimentary with every order
All orders are delivered on Tuesday and Friday, excluding public holidays.
Our beauty advisor will advise the estimated delivery date for your reference.
DELIVERY AND COLLECTION AREA
Delivery to a postal address with exception.
Products purchased via the home delivery service can be shipped only to Singapore (hereinafter the "Delivery Area").
Orders cannot be placed for delivery addresses situated outside this Delivery Area.
Notably for security reasons, we shall not process any order for which a general delivery address, a P.O. box, a parcel locker, or a parcel pick-up service address has been provided.
The products will be shipped to the delivery address. specified when placing your order. The customer must ensure the delivery address provided to us is accurate and complete as the successful delivery to the delivery address provided by the customer shall discharge CHANEL from any responsibility.
A signature may be requested from you by our designated shipping company to acknowledge your receipt of your products ordered.
TIME REQUIRED FOR DELIVERY
Orders are shipped via a third-party service provider. Under normal circumstances please allow about three (3) to five (5) business days for default delivery.
Please note that whilst every effort is made to meet the delivery times quoted, CHANEL does not provide absolute guarantees. CHANEL uses reputable couriers for their prompt and efficient service but occasionally, due to unforeseen circumstances, delay may occur. All delivery times or dates quoted by CHANEL beauty advisor for the delivery estimates only and shall not form part of our contract with you. Products purchased via CHANEL home delivery service may only be delivered to the address within the Delivery Area. Any delivery address located outside of the Delivery Area will be refused during the ordering procedure.
A signature is required upon delivery. If we fail to reach you, we can re-arrange the delivery. If the quantity of products received does not match with your order, please contact our Customer Service firstname.lastname@example.org within 7 days after the products have been received for follow-up.
Please note that we will not provide delivery to the listed areas below.
New Phoenix Park - 28 Irrawaddy Rd Singapore 329560; Embassies / Government Buildings ;All Military Camps / Bases ; Jurong Island - 6 Jurong Pier Way, Singapore 619134; Jurong Port - 37 Jurong Port Rd, Singapore 619110; Changi Airfreight & Cargo Complex - 1 Airline Rd, Singapore 819825; Keppel Distripark (PSA)